Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, including:

• Name, email address, phone number, and profile photo
• Government-issued ID for verification purposes
• Business information and licenses (for professionals)
• Payment information processed through secure third-party providers
• Booking history and preferences
• Messages and communications within the app

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process bookings and payments
• Verify user identity and prevent fraud
• Send booking confirmations, reminders, and updates
• Respond to your comments and questions
• Analyze usage patterns and improve user experience

3. Information Sharing

We do not sell your personal information. We may share your information with:

• Other users as necessary to facilitate bookings
• Service providers who assist in our operations
• Law enforcement when required by law
• Professional partners with your consent

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. We use encryption, secure servers, and regular security audits to protect your data.

5. Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your account and data
• Opt-out of marketing communications
• Request a copy of your data
• Object to certain data processing activities

6. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

7. Children's Privacy

Our service is intended for users aged 18 and older. We do not knowingly collect personal information from anyone under the age of 18. If you become aware that a child has provided us with personal information, please contact us.

8. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@booqlyapp.com